HOW TO PURCHASE FROM ABROAD

  • The prices on our e-commerce platform change by adding or removing VAT depending on the country where delivery is requested or based on the country from which you are browsing. The system recognizes the browsing IP and, if it detects navigation outside the European Union, it adjusts the prices by removing VAT, which would otherwise be included on the site. For deliveries outside the European Union, prices will always be VAT excluded. To avoid misunderstandings, next to the product price on the product page, you will find the indication "VAT included" or "VAT excluded".
  • First, choose the item you want to purchase, then click "ADD TO CART", and in the next screen, click "PROCEED TO CHECKOUT"
  • Choose to purchase as a guest or register to expedite your future purchases.
  • Enter your name, email address, and accept the privacy policy.
  • Enter your delivery address, don't forget courier instructions, and provide a phone number for delivery.
  • Once entered your address, the page will reload, updating the delivery prices based on the delivery country.
  • Choose a paying method
  • You will receive a confirmation email at the selected address
  • Shipping Fees: The shipping fees indicated at the time of purchase refer to standard deliveries. In the case of particularly bulky or heavy items, or deliveries to remote areas, these fees may be subject to change. In such cases, our Customer Service will promptly contact the purchaser to communicate any additional charges prior to order fulfillment. For shipments to countries outside the European Union, delivery will be made under DAP (Delivered At Place) terms: any customs duties or local taxes are not included and must be paid by the customer upon receipt.



TIPS FOR A QUICKER PURCHASE

  • For a quicker and simpler purchase, we recommend registering in our customer database. This way, the system will remember the delivery address, and prices will be automatically calculated based on the delivery country.